A 99.9% Server Uptime
The primary advantage of building your very own cloud hosting system is that you don’t need to be worried about compatibility issues – you design a given set of software applications in such a way as to be compatible with a specific set of hardware elements. The outcome is something a lot more solid and dependable, as there are much less potential risks of failure. We’ve built our cloud hosting system using proven hardware parts along with a seriously customized version of SELinux in an attempt to create a completely safe environment for all your sites.
This is why, with all our Linux cloud hosting packages plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also built our very own internal network in each one of our datacenters. Everything is based on premium–quality hardware components provided by Juniper. On top of that, on each single router, we have put a firewall with an intricate set of rules with the intention to sift out all shady requests.
Thus, in all our data centers – in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our services, or if you think that they are inadequate, or if you decide that you need to use a Linux VPS packages rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have complete control over your domains even when you delete your account with us.
24/7 Technical Support
If you have ever had to wait around for hours for a reply, you know how frustrating this can be, particularly when your web site is at stake. That’s the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be right here and they’ll respond to you within one hour. And the best part is that their average ticket response time is under twenty minutes!