1 hour ticket response
We are focused on offering a swift and appropriate solution to each support ticket submitted by a user. Our trained help desk staff members will examine your problem and will offer you the most effective option. We offer a 1–hour response time guarantee for all client support tickets. In reality, the average technical support ticket response time has proved to be 20 minutes.
A Top–Class Customer Support Service
Each member of our customer service staff has several years of experience in the Linux cloud hosting packages market and most of them have been with us for at least 5 years. They are all eager to answer all your inquiries in the most proficient way possible.
An Intuitive Help Section
In the Control Panel you’ll find an intuitive Help section where you can get quick suggestions on how you can use our web hosting services. You can get the answers to your inquiries in our F.A.Q. repository, find more suggestions in the web hosting account administration articles or check the step–by–step video tutorials.