Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is taught to fast attend to all of our Linux cloud hosting packages customers’ questions and guidance requests. Via our ticketing system, you will be able to fill in your issue and a support crew fellow member will go back to you in less than max one hour. In reality, practice has demonstrated that the common response time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is offered by a group of competent technicians who are ready to answer your inquiry right away. You are able to contact the tech support staff by opening a support ticket from your Control Panel or by sending us an email message. On working days, you can also call us on the telephone or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need support while operating within the Control Panel, you could always simply click the Help key and track down your issue in the set of content articles that will come up. We have as well turned almost all articles into video lessons. The collection of movies will load if you select the Videos option available in the top right angle.