In the event that you have ever had a cloud hosting account in the past or you've dealt with any other online service, you probably know from your own experience that for a lot of things it's better to consult with a live person over the phone rather than exchange support tickets or email messages. If you'd like to know more about a particular service before you order it or if something small should be made, for instance, it will be much easier and faster to do it in real time. If you're able to get in touch with representatives by phone, it is also very likely that you are working with an actual hosting supplier, not just a reseller. The level of support that you'll get over the phone may differ between different suppliers - from general issues to professional technical support. Typically most providers supply pre-sales assistance and first level telephone support, while more complex technical matters are handled via electronic mail and / or tickets.
Phone Support in Cloud Hosting
In case you choose to purchase one of our Linux cloud hosting packages, you'll be able to speak with our support crew over the phone for 14 hours every day. We will assist you in choosing the best plan for your websites since we are aware that it's better to discuss this kind of issues with a live person. In case you already have an account, we're able to help you with all sales/billing questions and general matters, even with some technical troubles which do not involve a lot of time or escalation to an administrator because it'll be better to open a support ticket for time-consuming troubles so as to have the correspondence in one place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you're able to call the one you prefer and talk to one of our agents.